If you have reason to suspect that your loved one is being abused in a nursing home facility, you are required to report the abuse.
You can do so through these channels—call us for help in doing so:
- The Florida Long-Term Care Ombudsman Program is a volunteer service that advocates for quality of care in nursing facilities and the federally-honored rights of nursing home residents. They receive and investigate complaints filed on behalf of nursing home residents or their family members. Some of the issues that are commonly the subject of complaints that the ombudsman program will investigate include transfer and discharge issues, medication administration, assistance with personal hygiene, menu quality, and the cleanliness of the facility.
- Adult Protective Services provides the Florida Abuse Hotline in which individuals can report known or suspected abuse. Once a report is made, the Florida Department of Children and Families’ adult protective services division is legally required to investigate the complaint to determine if abuse occurred and if assistance is necessary to protect the victim’s safety.